JOSÉ LYON — Integrated & Product MarketingNew YorkAvailable for roles and projects
Yes, I Can — Original customer image · Case-study cover

Case study · Campaign Strategy · Film

From the bank’s confidence to its customers’ stories.

Putting real Oriental customers and business owners at the center of the platform.

Client
Oriental Bank, via Yonder Consulting
My role
Project management, creative input, production, brand stewardship and strategic guidance
Year
2020–2022
Scope
Campaign delivery, creative input, production oversight, brand stewardship
01

The problem

Brand context

The challenge

Institutional confidence needed to become personally meaningful. Customers needed to see what was possible through people whose experiences felt real.

02

The strategy

Customer stories

The insight

Insight card for Yes, I Can

The shift

I helped develop and activate Yes, I Can around authentic customer stories. I sourced Oriental clients and supported an integrated campaign that let their experiences carry the platform.

03

The film

Customer stories

The idea

Yes, I Can.

Real Oriental customers and business owners tell their stories in their own words, turning empowerment into specific, recognizable experiences.

Film / storyboard — Original film stills presented together
Film / storyboardOriginal film stills presented together

Execution

I helped develop and activate the platform, sourced real customer stories and led integrated campaign delivery with creative and production partners. Film, posters and outdoor work kept the customer’s story consistent across touchpoints.

Air
2020–2022
04

The result

Outcome

Outcome

The campaign moved the platform into real customer stories across film and integrated creative.

Takeaway

From ready to yes.